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Synthetic PersonalisationSynthetic personalisation is the process by which texts treat their mass audiences as if they were individuals. It developed from Critical discourse analysis (CDA), an area of linguistics concentrating upon how power is articulated. Norman Fairclough, credited with developing the concept, calls it "a compensatory tendency to give the impression of treating each of the people 'handled' en masse as an individual. Examples would be air travel (have a nice day), and restaurants (welcome to Wimpy!)" (2001: 52). The use of second person pronouns contribute significantly to the process of synthetic personalisation within the mass media. It is extremely common to encounter constructions such as "See you after the break" on television shows prior to commercial breaks. (This example is also common in Paddy Scannell's concept of Broadcast Sociability.) Mary Talbot (1995/2003) used the concept in her work on a synthetic sisterhood in teenage girls' magazines, analysing the linguistic devices (pronouns, presuppositions) constructing a simulated friendship between reader and producer. Using a variety of sociolinguistic concepts, including positive politeness, she comments upon the ideological implications, such as patriarchy.
Synthetic personalisation is not to be confused with Synthetic Personality References Fairclough, Norman (2001) Language and Power. 2nd ed. Essex: Longman. Talbot, M. (1995) "A synthetic sisterhood: false friends in a teenage magazine" In: K. Hall and M. Bucholtz (eds) Gender Articulated: Language and the Socially Constructed Self. New York: Routledge. pp. 143-65. Talbot, Mary M., Karen Atkinson & David Atkinson (2003) Language and Power in the Modern World. Edinburgh: Edinburgh University Press. ISBN 0748615385
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