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Revenue On-line ServiceThe Revenue On-Line Service (ROS), is a pioneer in European internet applications, and it is run by Revenue in the Republic of Ireland. The ROS system allows individuals and business who are liable for tax in the Republic of Ireland to file whatever Tax Returns they are due online using a Secure Site facility. It uses the Java Virtual Machine for the application process, and the users download ("retrieve") a digital certificate. This acts as their signature would on a normal paper form. ROS is estimated to be used by 60% of all taxpayers and over 80% of tax agents. ROS is being developed as part of Revenues overall customer service strategy. In addition to the current filing and payment options available to customers they are now extending these options to include Internet filing. The purpose of the exercise is to make it as easy as possible for Irish taxpayers to comply with their return filing and payment obligations. The existing paper based filing system remains an option. Users who have used ROS have found that the system makes processing faster as returns are processed on a nightly basis. The Irish civil service was reknowned for being incredibly slow in it's processing and clerical work, a problem it is still trying to repair, and the ROS system bypasses the need for most of that clerical work. Also, unlike the offices of Revenue, which are only open from 10:00 until 17:00 on weekdays (which is the same time most people work) ROS provides customers and agents with round the clock access to their Taxes and Revenue Accounts. Some of the tax forms which can be filed on ROS External links
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