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Electronic BusinessElectronic business, e-business, is any information system or digital application that empowers business processes. Today, this is mostly done with Web-based technologies. E-business includes Applications can be divided into three categories: 1) Internal business systems: 2) Enterprise communication and collaboration - e-mail
- voice mail
- discussion forums
- chat systems
- data conferencing
- collaborative work systems
3) electronic commerce - Business-to-business electronic commerce or business-to-consumer electronic commerce Scope of e-business applications These applications can be available to different kind of users: - all users of the internet
- only the employees on the intranet
- a specified targeted group of users of an extranet (like customers, partners etc.)
See also Resource Finding related topics Books - Amor, Daniel, The E-Business (R)Evolution, 2nd Edition, Prentice Hall, New York, 2002, ISBN 0130670391
- Chaffey, Dave, E-business and e-commerce management, Dave Chaffey, Financial Times/Prentice Hall, New York, 2001: ISBN 0273651889
- Hayes-Roth, Rick and Amor, Daniel, Radical Simplicity, Prentice Hall, New York, 2003, ISBN 0131002910
- Shapiro, Carl and Varian, Hal R., Information Rules: A Strategic Guide to the Network Economy, Harvard Business School Press, 1998, ISBN 087584863X
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