Cognitive Walkthrough

The Cognitive Walkthrough method is used to assess the usability of a system in situations where the user is not an expert. It involves the designer and some peers creating a story for a user, and evaluating how easy it is for the user to acheive his/her goal correctly.

Further Reading

  • Gray, W. & Salzman, M. (1998). Damaged merchandise? A review of experiments that compare usability evaluation methods, Human-Computer Interaction 13, 203-61.
  • Rowley, David E., and Rhoades, David G (1992). The Cognitive Jogthrough: A Fast-Paced User Interface Evaluation Procedure. Proceedings of CHI '92, 389-395.
  • Wharton, Cathleen, et. al. (1994). The Cognitive Walkthrough Method: A Practictioner's Guide. In Nielsen, Jakob, and Mack, R. (eds) Usability Inspection Methods. Chichester: John Wiley and Sons. ISBN 0471018775

 

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